How to cancel or change an order

Once an order is made, we strive to process and ship immediately. If your order was placed within the last 24 hours, it may be too late to cancel or change your order.

If you are a registered customer you can look at your order status online. Once the status is "Shipped - tracking number to follow" we can no longer make changes to your order. We do offer free return shipping if you need to send your order back to us.

If you have any questions regarding your order please either email or call 1-800-323-2668 (M-F 5:00am - 6:00pm, Pacific).

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