If you purchased discounted product from lacrossefootwear.com during one of our Semi-Annual Sales, we are more than happy to help you get into the right size as long as the item is still in new, unused condition.
All returns for orders placed on lacrossefootwear.com are refunded to the original form of payment for the price paid at the time of order. You can place a new order at any time for the correct size. This system lets our team process your return faster and also allows customers to place new orders for their replacement size at their convenience.
Use our web form (linked below) to initiate your return. Once completed, you will receive a free UPS shipping label via the same email address you used to place your order. In addition to your return label, a packing slip will also be printed that should be included in the box.
If the item you purchased is no longer on sale on our website for the same or lower price, you can email us at customerservice@lacrossefootwear.com with your order details and a representative would be more than happy to email you a discount code to match the sale price on your new order.
To begin the return process, please click here.