If you purchased discounted product from LaCrosseFootwear.com during one of our Semi-Annual Sales, we are more than happy to help you get into the right size as long as the item is still in new, unused condition.
All returns for orders placed on LaCrosseFootwear.com are refunded to the original form of payment for the price paid at the time of order. This system lets our team process your return faster and also allows customers to place new orders for their replacement size at their convenience. In order to give customers the same discount they received during a sale, upon refunding an order we will also send a one-time discount code that can be used on our site.
Use our web form (linked below) to initiate your return. Once completed, you will receive a free UPS shipping label via the same email address you used to place your order. In addition to your return label, a packing slip will also be printed that should be included in the box.
In order to assist our returns team, please make a note on the packing slip indicating the size you intend to order. This helps our agents ensure that a discount code is emailed to you promptly.
When we process your return, we will refund the original form of payment and email you a promotional code that you can use toward a new purchase for the same sale price.
To begin the return process, please click here.