If your boots don't fit or you're not satisfied with your purchase, you may return your order in new, unused condition to receive a refund equal to the amount paid for the item(s) being returned. We accept unworn condition returns up to one year from the date of purchase. LaCrosse Footwear does not refund shipping costs.
LaCrosse Footwear provides free return shipping for orders placed within the United States. Learn how to return your order.
If you would like to exchange an item(s), we are able to offer size exchanges for the same style and color purchased on the original order. There may be exchange limitations at the time of return so we recommend starting the return process to see if the item you would like to exchange is eligible. If we are not able to offer an exchange at the time of your return, we will issue a refund to the original form of payment. If you purchased an item(s) during one of our yearly sales or discount, learn more about that process here.
If you believe your product is defective, you can learn more about our warranty process here.