If your boots don't fit or you're not satisfied with your purchase, you may return your order in new, unused condition to receive a refund equal to the amount paid for the product(s) being returned. We accept unworn condition returns up to one year from the date of purchase. LaCrosse Footwear does not refund shipping costs.
LaCrosse Footwear provides free return shipping for orders placed within the United States. Learn how to return your order.
If you purchased discounted product during a sale and need to exchange it, we will refund your original form of payment and email you a promotional code to use on a new order so you can get the right size at the same sale price. Learn more about that process here.
If you believe your product is defective, you can learn more about our warranty process here.